General FAQs

General FAQs

1.How long will it take to complete my project?

  •     Template Conversion: 3-5 working business days
  •     Custom Web Design: 10 working business days
  •     Content Managed Web site: Between 2 to 4 weeks

2.What payments do you accept?

We currently only accept payments via

When we have confirmed the requirements and project delivery timescales with you plus you have agreed for us to start the development work we will send you an invoice via Paypal for 50% of the total project cost.

Once you have reviewed and approved the final template design or content management web site you will be required to make the final 50% payment via Paypal before the template conversion, custom web design or web site is released to you.

3.What support do you offer?

  •     Template conversion: 30 days email support
  •     Custom Design: 30 days email support
  •     Content managed web site: 12 months dedicated support via our support portal

4.Non-disclosure agreement (NDA) agreement for clients

We guarantee that all information you share with us during the project including web design or web site specifications,

content (text), image artwork, email correspondence or telephone conversions will remain confidential between you and us.

5.Do you out source your work?

The simple answer is no. All template conversion, custom design, branding and content management web site development work

is completed by our in-house development team. We have over 5 years commerical experience developing hand crafted,

professional web designs and sites for clients and we never outsource work to third party developers.

6.Will i own the copyright

You will retain the full copyright right to any original development work we do for you during the project. This may

include mock-up designs, final template design coding and graphic design, content, branding. We will be happy to sign any

relevent documentation to confirm this in writing to you via letter or email.

7.Do you use templates for custom designs

The custom design is developed to your exact specifications by our in-house web design team. We DO NOT use third party

templates to develop custom designs. All the coding, design image work is developed from the ground up by us and will be

unique to you or your business.

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